Frequently Asked Questions
Everything you need to know about bringing Werner Bronkhorst artistry into your home.
How are the artworks packaged for shipping?
Each piece is meticulously wrapped in acid-free archival paper, followed by a layer of protective bubble wrap, and secured within a custom-built, heavy-duty wooden crate or reinforced cardboard box to ensure it arrives in pristine condition.
Do you offer international shipping?
Yes, we ship our home decor and art collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the dimensions of the piece.
What is your return policy for original artworks?
We offer a 14-day return window from the date of delivery. Items must be returned in their original packaging and condition. Please note that custom commissions and personalized pieces are non-refundable.
Are the materials used sustainable?
We are committed to quality and sustainability. We use premium, ethically sourced canvases and high-grade pigments designed for longevity, ensuring your investment remains vibrant for decades.
Can I request a custom commission for my home?
Absolutely. Werner Bronkhorst accepts a limited number of commissions each year. You can contact our studio directly via the 'Commission' page to discuss your specific vision, size requirements, and color palette.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's portal to monitor your shipment in real-time.