Returns & Exchanges

At Werner Bronkhorst, we want your home to be a sanctuary of style and comfort. If your purchase isn't a perfect fit, we offer a 30-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.